Digitalization of Internal Quality Audits (AMI): Key Lessons from the Implementation of Online AMI

The Urgency of Quality Assurance in the Digital Era

Higher education quality assurance is not merely a formality preceding accreditation; it is the lifeblood of continuous quality improvement. Our experience in designing LPM Beeps and AMI Online demonstrates that the success of digitizing quality assurance hinges on user-friendly interfaces for auditors and the precise mapping of performance indicators.

Implementation Strategy for the PPEPP Cycle

• Establishment (P): Centralization of policy documents and quality standards within a structured repository.
• Implementation (P): Recording of daily academic activities directly linked to performance evidence.
• Evaluation (E): Self-assessment (desk evaluation) and field audits conducted via an integrated system.
• Control (P): Transparent tracking of Corrective Action Requests (PTK).
• Improvement (P): Strategic recommendations for setting new, higher standards.

Conclusion

With the right information system, the quality audit process can be completed more quickly and objectively, delivering tangible added value to the advancement of higher education institutions.